Privacy Policy

1. Introduction

At Bentgo ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Billing and payment information
• Shipping and delivery addresses
• Account credentials and preferences
• Communications you send to us

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address and location information
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referral sources

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process and fulfill your orders
• Provide customer service and support
• Send you transactional emails and order updates
• Send marketing communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and maintain security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and providing customer service.

4.2 Legal Requirements

We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing systems
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Update

You can access and update your account information by logging into your account or contacting us directly.

6.2 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in our emails or by contacting us.

6.3 Data Deletion

You can request deletion of your personal information by contacting us. We will comply with such requests in accordance with applicable law.

6.4 Do Not Track

Our website does not respond to Do Not Track signals from browsers.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of information and the purpose for which it was collected.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Advertising Compliance

Bentgo complies with all applicable advertising laws and regulations, including:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) for EU users
• CAN-SPAM Act for email communications
• Federal Trade Commission (FTC) guidelines
• State privacy laws and regulations

We do not engage in interest-based advertising or sell your personal information to third parties for advertising purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

You can also reach out to our Data Protection Officer at privacy@bentgo.com for privacy-related inquiries.